FAQ

Here are the frequently asked questions. If you can’t find an answer to your question, kindly get in touch with our team. 
 

Natural Stone has a timeless beauty. It never goes out style. It can create nearly any look with a broad range of color, pattern, and texture which is impossible to replicate. 

The classy and versatile quality of natural stones adds value to your property. 

Cleaning and maintaining are very much easy when it comes to Natural Stone. 

There will be NO harmful chemical exposure in your home because the natural stone has eco-friendly compositions. 💯% recyclable. ♻️ 

Natural Stone is more durable than many artificial products. It often lasts for decades. 

Save Time & Money. Natural Stones are the real deal. BUY NOW! ✨ 

No. We only supply natural products.  We can however help find you a company that can install natural stone. 

Yes. Custom sizes are made to order. 

Yes. We have a 100×100 sample size available for each product for only $15. We will deduct $15 off the full price when placing actual order of materials. Please take note that sample products are just a small indication and they don’t show the big picture. The color tones and patterns may vary, we highly encourage you to book a stone inspection and make your selection based on what you see in person 

  • Cleanse the surface using clean water and a pH neutral detergent..
  • Thoroughly rinse and dry the surface.
  • Blot spills immediately or dilute with lots of water (don’t wipe the stain, this will spread the spill in the area) 

Yes, Sealing is important and is highly recommended to protect stones, extend their lifespan and facilitate maintenance. Usually during installation, then as needed. This depends on the sealer you used, you can get a sealer that lasts up to 15 years. We also offer sealers. 

Yes. There are a lot of natural stone products that can be used both inside and outside. Also, there are some products that can be used either on the inside or outside only. 

Natural stones are versatile, they can be used in your interior and exterior spaces including floors, wall cladding, fireplaces, kitchen countertops & backsplashes, vanities, bathrooms, porches, patios, gardens, pathways, driveways, steppers, pool & spa surrounds, and walkways and sometimes, it can be used to create decorative items such as sculptures, lamps, or tables. 

We encourage you to book an appointment to allow us to prepare our stone products. You can book an appointment through our contact form, email, Facebook account, or by calling us at +61 493 285 239. 

Here are the tips for Natural Stone Stain Removal 

  • Blot spills immediately (don’t wipe the stain, this will spread the spill in the area) 
  • Cleanse the area using water and a cleaner that is designed to do the job you need. 
  • Finish with a pH neutral detergent and wash it several times if necessary. 
  • Call your licensed installer, stone care professional, or restoration specialists if the stain persists or if it’s too difficult to treat. 

Interested? Browse our range of products